Store Hours

Our Store Hours:

Tuesday 10-6
Wednesday 12-8
Thursday 10-6
Friday 10-6
Saturday 10-5

 

How can I carry your products in my store?

Thomas Knoell prides itself in working with the finest stores in the country and abroad. If you are a retailer interested in carrying the Thomas Knoell line in your store, please email Thomas directly to discuss the possibility of working together. He can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

   

Can I schedule an appointment to meet with Thomas in the studio?

Yes, please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call us at 516-248-3636 to schedule an appointment.

 

Do brides typically get their bridesmaids jewelry as gifts?

Yes, it is very popular for brides to get their maids jewelry that they can wear on the wedding day.

   

Do you offer any additional color options other than what is shown?

Yes, please email us for custom colors at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

What color stones work best with ivory gowns?

A mixture of Crystal (Clear) and Golden Shadow (Warm Champagne) work best.

   

What credit cards do you accept?

We accept all major credit cards.

 

What metal finishes are available?

We plate our pieces in Rhodium. This is a semi-precious metal that is will never tarnish. It is also stronger than most metals. In addition to this standard finish we offer silver, platinum and gold finishes. Please contact us for more information on custom finishes.

   

What stones do you use in your products?

We exclusively use Swarovski Crystals and Pearls, the world's finest.

 

Where are the pieces made?

All Thomas Knoell Designs products are proudly made in the United States of America. Our headquarters is in New York.

   

What are your custom service hours?

Our Winter Hours are Tuesday 10-6, Wednesday 12-8, Thursday 10-6, Friday 10-6, and Saturday 10-5. We are closed Sundays and Mondays, however we do check emails throughout the day.

 

How long will it take to receive my products?

Every product has different turnaround times dependent upon the amount of work involved in creating it. Simpler pieces are may be ready to ship within the same day, while more complicated headpieces can take several weeks. Either way, it's always best to call us at 516-248-3636 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to see if we have the piece you want in stock. We will always do our best to accommodate our clients.

   

Where are you located?

Yes, we have a retail store and it is located at:

Thomas Knoell Designs
250D Jericho Turnpike
Mineola, NY 11501
516-248-3636

 

Brides can schedule appointments directly with Thomas and view his entire collection. Walk-Ins welcomed!

 

What is your return policy?

Thomas Knoell Designs takes great pride in creating beautifully hand crafted items that are all one of a kind. Because each piece is individually made, there is an inherent difference in each piece. This is what makes our pieces so special. Each piece is designed specifically for each order, therefore we cannot offer any refunds.

If you are not satisfied with your purchase, you must contact us within 48 hours of receipt which is determined by the Fedex delivery date. If we determine that the order was made in error, we will issue a Return Authorization Number (RA). Then, simply send your piece back to us and we will issue you a store credit less a 35% restocking fee and any shipping costs.

As with any luxury item, pieces should be treated with great care. Please be sure not to get any hairspray on your pieces. Hairspray is basically liquid glue and cannot be removed or cleaned from the pieces.

   

How many guests will be attending your wedding?

Latest Products

Latest Events

Sat Jun 29 @12:00AM - 11:59PM
Vera's Trunk Show
Fri Jun 28 @12:00AM - 11:59PM
Vera's Trunk Show
Thu Jun 27 @12:00AM - 11:59PM
Vera's Trunk Show
Tue Jun 25 @12:00AM - 11:59PM
Mestads' Trunk Show
Mon Jun 24 @12:00AM - 11:59PM
Mestads' Trunk Show
Sun Jun 23 @12:00AM - 11:59PM
Mestads' Trunk Show
Sat Jun 22 @12:00AM - 11:59PM
Mestads' Trunk Show
Fri Jun 21 @12:00AM - 11:59PM
Mestads' Trunk Show
Thu Jun 20 @12:00AM - 11:59PM
Mestads' Trunk Show
Thu Jun 20 @12:00AM - 11:59PM
Kleinfeld Trunk Show